(409) 722-6000 Port Arthur, TX

Testimonials

Feb 12, 2020
No one ever wants to have to file a claim on their insurance BUT IF YOU EVER DO, you want to have an insurance company that treats you like family, not a claim #. Unfortunately, we were flooded with TS Imelda. Our home got 18in -24in and my car got 3-4in. I lost my car and had to relocate all in one day. At 4am, our home started taking on significant water....we knew we had to go ahead and start preparing for worst case scenarios. At about 5:30am, my husband text our insurance agent (Buffy Doiron Hooper) and she immediately started sending us links to make our claim. From that very moment to now, this process has been pretty smooth sailing. Our adjuster was out to look at our home and my car THREE DAYS AFTER THE STORM HIT. My car was considered totaled on day 5 and was paid off of day 9. We received our insurance check on our home about 2 1/2 weeks after the claim was filed.

I know that alot of people have not had it as smooth/easy as my husband and I did and I know that we are truly blessed. Had it not been for our agent lining things up for us at 5am and giving us the guidance we needed throughout this process, we would not be well on our way to completing our home.

Thank you Buffy and the entire staff at Buffy Doiron Insurance for being in our corner.
We appreciate you all so much

Stacy and Tracey Richoux
- Stacy Anderson

Feb 4, 2020
I have been with Buffy for over 20 years now. She goes out of her way to make sure her customers are taken care of. Best rates and very professional. I highly recommend Buffy for all of your insurance needs!
- Donna Morrissey

Oct 23, 2019
Excellent service and great rates. I highly recommend Buffy Doiron Insurance.
- Brandy Slaughter

Apr 14, 2018
You can really tell that the workers at this agency have a great leader! Everyone was happy at work and helping each other. The agent that helped me was very patient and got my 22 the best price I've ever seen for full coverage. I have been telling everyone to go to Buffy's.
- Lucinda Whitesel

Mar 15, 2018
Save me a ton on my underage drivers. Thank you so much to the staff at Buffy Doiron Insurance!!
- Monica Beldon